Terms of service

ROVENO

📝 Terms of Service – Roveno

Store URL: https://www.roveno-ae.shop
Email: ezip.uae@gmail.com

Welcome to Roveno. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By using this site, you confirm that you are at least 18 years old, or using the website under the supervision of a parent/guardian.

  • Roveno reserves the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products or website for any illegal or unauthorized purpose.

2. Products & Usage Responsibility

Roveno sells electric mobility products including:
✅ E-Scooters
✅ E-Bikes
✅ E-Cars (Electric Ride Vehicles)
✅ Kids Electric Scooters / Cars / Bikes

Important Usage Disclaimer

  • Our products must be used responsibly and safely.

  • Customers are responsible for following local laws and safety rules in the UAE (including helmet use, speed restrictions, and riding areas).

  • Roveno is not liable for any accidents, injuries, or damages caused by improper use, negligence, or failure to follow instructions.

3. Orders & Payments

  • All orders placed on Roveno are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Prices may change at any time without notice.

  • Payments must be completed through the available payment options on checkout.

4. Delivery & Shipping

  • Delivery timelines vary depending on your location inside the UAE.

  • Roveno is not responsible for delays caused by courier services, weather conditions, or public holidays.

  • Customers must provide an accurate shipping address and contact number.

5. Returns & Exchanges

  • Returns and exchanges are only accepted according to our Return & Refund Policy available on the website.

  • Products must be returned in original condition, unused, and with complete packaging.

  • Any product damaged due to customer misuse will not be eligible for return or exchange.

6. Warranty & Technical Support

  • Some products may include a limited warranty depending on the brand and category.

  • Warranty does not cover damages due to accidents, water damage, misuse, or unauthorized repairs.

  • For warranty support, customers must contact us via email at ezip.uae@gmail.com.

7. Kids Products Safety Notice

For kids electric vehicles:

  • Adult supervision is required while children use these products.

  • Roveno is not responsible for injuries caused due to unsafe use, misuse, or lack of supervision.

  • Always ensure safety gear is used where needed.

8. Limitation of Liability

Roveno shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Injuries or accidents resulting from usage of electric scooters, bikes, or cars

  • Misuse or failure to follow instructions and safety guidelines

Your purchase and usage of products is at your own risk.

9. Intellectual Property

All content on this site including logos, images, product content, and designs are property of Roveno and may not be copied or reused without permission.

10. Changes to Terms

Roveno reserves the right to update or change these Terms of Service at any time. Updates will be posted on this page, and continued use of the site means you accept the changes.

11. Contact Information

If you have any questions about these Terms of Service, contact us:
📧 Email: ezip.uae@gmail.com
🌐 Website: https://www.roveno-ae.shop